{"id":179,"date":"2023-08-10T10:34:46","date_gmt":"2023-08-10T08:34:46","guid":{"rendered":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/?p=179"},"modified":"2023-12-07T11:16:55","modified_gmt":"2023-12-07T10:16:55","slug":"smeo-smq","status":"publish","type":"post","link":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/","title":{"rendered":"SMQ Vs SMEO"},"content":{"rendered":"\n

Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l’excellence op\u00e9rationnelle<\/strong><\/h2>\n\n\n\n
\n

<\/p>\n\n\n\n

On dit souvent que les syst\u00e8mes de management de la qualit\u00e9 et les syst\u00e8mes de management de l’Excellence Op\u00e9rationnelle ont des objectifs similaires, \u00e0 savoir am\u00e9liorer la performance de l’entreprise. Ils ont cependant des approches diff\u00e9rentes.<\/p>\n\n\n\n

Les syst\u00e8mes de management de la qualit\u00e9, tels que la norme ISO 9001, se concentrent sur la mise en place de processus efficaces pour garantir la satisfaction des clients et l’am\u00e9lioration continue des activit\u00e9s de l’entreprise. Son objectif est de s’assurer que les produits et les services de l’entreprise r\u00e9pondent aux exigences des clients et des normes de qualit\u00e9.<\/p>\n\n\n\n

Les syst\u00e8mes de management de l’excellence op\u00e9rationnelle, tels que le mod\u00e8le de l’EFQM, le Lean Management System ou le mod\u00e8le Shingo, se concentrent sur l’am\u00e9lioration globale de la performance de l’entreprise. Ils prennent en compte non seulement la qualit\u00e9 des produits et des services, mais \u00e9galement les aspects li\u00e9s \u00e0 la strat\u00e9gie, aux ressources humaines, aux partenariats et aux r\u00e9sultats. Ils cherchent \u00e0 identifier les meilleures pratiques et \u00e0 les mettre en \u0153uvre pour am\u00e9liorer la performance globale de l’entreprise.<\/p>\n\n\n\n

En somme, les syst\u00e8mes de management de la qualit\u00e9 se concentrent sur la qualit\u00e9 des produits et des services, tandis que les Syst\u00e8mes de Management de l’Excellence Op\u00e9rationnelle (SMEO) se concentrent sur l’am\u00e9lioration globale de la performance de l’entreprise, ce qui inclut la qualit\u00e9 des produits et des services mais aussi tous les facteurs contribuant \u00e0 la p\u00e9rennit\u00e9 de l\u2019entreprise.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Pourquoi il est important de faire \u00e9voluer votre syst\u00e8me de management de la qualit\u00e9 vers un Syst\u00e8me de Management de l’Excellence Op\u00e9rationnelle.<\/strong><\/h2>\n\n\n\n

Tout d’abord, un Syst\u00e8me de Management de la Qualit\u00e9 est con\u00e7u pour garantir que les produits et services d’une entreprise r\u00e9pondent aux normes de qualit\u00e9 requises. Cependant, un syst\u00e8me de gestion de l’excellence op\u00e9rationnelle va plus loin en cherchant \u00e0 am\u00e9liorer continuellement les processus de l’entreprise afin de maximiser l’efficacit\u00e9, la productivit\u00e9 et la rentabilit\u00e9 de l’entreprise.<\/p>\n\n\n\n

En mettant en place un Syst\u00e8me de Management de l’Excellence Op\u00e9rationnelle, l’entreprise se concentre sur la recherche et la suppression des inefficacit\u00e9s, des gaspillages et des erreurs dans ses processus. Cela peut \u00eatre accompli gr\u00e2ce \u00e0 une vari\u00e9t\u00e9 de m\u00e9thodes, telles que l’analyse de la cha\u00eene de valeur, la cartographie des processus, l’am\u00e9lioration continue, l’utilisation de donn\u00e9es et d’indicateurs cl\u00e9s des processus (KPI) pour surveiller les r\u00e9sultats, et l’engagement des employ\u00e9s \u00e0 tous les niveaux de l’organisation.<\/p>\n\n\n\n

En adoptant une approche d’excellence op\u00e9rationnelle, une entreprise peut b\u00e9n\u00e9ficier de plusieurs avantages, tels que :<\/p>\n\n\n\n

    \n
  • Une meilleure qualit\u00e9 des produits et services : en identifiant et en \u00e9liminant les inefficacit\u00e9s et les erreurs dans les processus, une entreprise peut produire des produits et services de meilleure qualit\u00e9, ce qui peut am\u00e9liorer la satisfaction des clients et renforcer la r\u00e9putation de l’entreprise.<\/li>\n\n\n\n
  • Une productivit\u00e9 accrue : en \u00e9liminant les gaspillages et en am\u00e9liorant les processus, une entreprise peut r\u00e9duire les temps d’attente, augmenter la capacit\u00e9 de production et accro\u00eetre l’efficacit\u00e9 de l’ensemble de l’organisation.<\/li>\n\n\n\n
  • Une rentabilit\u00e9 am\u00e9lior\u00e9e : en r\u00e9duisant les co\u00fbts, en augmentant la productivit\u00e9 et en am\u00e9liorant la qualit\u00e9, une entreprise peut am\u00e9liorer sa rentabilit\u00e9 globale.<\/li>\n<\/ul>\n\n\n\n

    En conclusion, l’\u00e9volution de votre syst\u00e8me de management de la qualit\u00e9 vers un Syst\u00e8me de Management de l’Excellence Op\u00e9rationnelle peut vous aider \u00e0 maximiser l’efficacit\u00e9, la productivit\u00e9 et la rentabilit\u00e9 de votre entreprise.<\/p>\n<\/div>\n\n\n\n

    \n

    Article \u00e9crit par St\u00e9phane Pichon<\/em><\/p>\n\n\n\n

    <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l’excellence op\u00e9rationnelle On dit souvent que les syst\u00e8mes de management de la qualit\u00e9 et les syst\u00e8mes de […]<\/p>\n","protected":false},"author":1,"featured_media":182,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-179","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"acf":[],"yoast_head":"\nSMQ Vs SMEO - Blog Excellence Op\u00e9rationnelle<\/title>\n<meta name=\"description\" content=\"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SMQ Vs SMEO\" \/>\n<meta property=\"og:description\" content=\"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog Excellence Op\u00e9rationnelle\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-10T08:34:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-07T10:16:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1232\" \/>\n\t<meta property=\"og:image:height\" content=\"1027\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jean-Michel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jean-Michel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\"},\"author\":{\"name\":\"Jean-Michel\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/edffa1c73fee900a65b02f4ecfa7481a\"},\"headline\":\"SMQ Vs SMEO\",\"datePublished\":\"2023-08-10T08:34:46+00:00\",\"dateModified\":\"2023-12-07T10:16:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\"},\"wordCount\":663,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization\"},\"image\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\",\"url\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\",\"name\":\"SMQ Vs SMEO - Blog Excellence Op\u00e9rationnelle\",\"isPartOf\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg\",\"datePublished\":\"2023-08-10T08:34:46+00:00\",\"dateModified\":\"2023-12-07T10:16:55+00:00\",\"description\":\"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle\",\"breadcrumb\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage\",\"url\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg\",\"contentUrl\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg\",\"width\":1232,\"height\":1027},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SMQ Vs SMEO\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#website\",\"url\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/\",\"name\":\"Blog Excellence Op\u00e9rationnelle\",\"description\":\"Un r\u00e9seau de Consultants ind\u00e9pendants en Excellence Op\u00e9rationnelle\",\"publisher\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization\",\"name\":\"SP-Net\",\"url\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sp-net.fr\/blog-eo\/wp-content\/uploads\/sites\/4\/2022\/04\/logo-SP-Net-2022.png\",\"contentUrl\":\"https:\/\/sp-net.fr\/blog-eo\/wp-content\/uploads\/sites\/4\/2022\/04\/logo-SP-Net-2022.png\",\"width\":1926,\"height\":1168,\"caption\":\"SP-Net\"},\"image\":{\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/edffa1c73fee900a65b02f4ecfa7481a\",\"name\":\"Jean-Michel\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2bc4e6ef61cf02c9d7b6b126cb9754eec3f1a1999572ef0e1dda9804e10aa84d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2bc4e6ef61cf02c9d7b6b126cb9754eec3f1a1999572ef0e1dda9804e10aa84d?s=96&d=mm&r=g\",\"caption\":\"Jean-Michel\"},\"description\":\"Consultant en excellence op\u00e9rationnelle\",\"sameAs\":[\"https:\/\/www.dded.fr\"],\"url\":\"https:\/\/sp-net.fr\/blog-excellence-operationnelle\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SMQ Vs SMEO - Blog Excellence Op\u00e9rationnelle","description":"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/","og_locale":"fr_FR","og_type":"article","og_title":"SMQ Vs SMEO","og_description":"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle","og_url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/","og_site_name":"Blog Excellence Op\u00e9rationnelle","article_published_time":"2023-08-10T08:34:46+00:00","article_modified_time":"2023-12-07T10:16:55+00:00","og_image":[{"width":1232,"height":1027,"url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg","type":"image\/jpeg"}],"author":"Jean-Michel","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Jean-Michel","Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#article","isPartOf":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/"},"author":{"name":"Jean-Michel","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/edffa1c73fee900a65b02f4ecfa7481a"},"headline":"SMQ Vs SMEO","datePublished":"2023-08-10T08:34:46+00:00","dateModified":"2023-12-07T10:16:55+00:00","mainEntityOfPage":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/"},"wordCount":663,"commentCount":0,"publisher":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization"},"image":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage"},"thumbnailUrl":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg","inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/","url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/","name":"SMQ Vs SMEO - Blog Excellence Op\u00e9rationnelle","isPartOf":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage"},"image":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage"},"thumbnailUrl":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg","datePublished":"2023-08-10T08:34:46+00:00","dateModified":"2023-12-07T10:16:55+00:00","description":"Quelles sont les diff\u00e9rences entre un syst\u00e8me de Management de la Qualit\u00e9 et un Syst\u00e8me de Management de l'excellence op\u00e9rationnelle","breadcrumb":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#primaryimage","url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg","contentUrl":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-content\/uploads\/sites\/4\/2023\/08\/SMQ-vs-SMEO.jpg","width":1232,"height":1027},{"@type":"BreadcrumbList","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/smeo-smq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/"},{"@type":"ListItem","position":2,"name":"SMQ Vs SMEO"}]},{"@type":"WebSite","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#website","url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/","name":"Blog Excellence Op\u00e9rationnelle","description":"Un r\u00e9seau de Consultants ind\u00e9pendants en Excellence Op\u00e9rationnelle","publisher":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#organization","name":"SP-Net","url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/logo\/image\/","url":"https:\/\/sp-net.fr\/blog-eo\/wp-content\/uploads\/sites\/4\/2022\/04\/logo-SP-Net-2022.png","contentUrl":"https:\/\/sp-net.fr\/blog-eo\/wp-content\/uploads\/sites\/4\/2022\/04\/logo-SP-Net-2022.png","width":1926,"height":1168,"caption":"SP-Net"},"image":{"@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/edffa1c73fee900a65b02f4ecfa7481a","name":"Jean-Michel","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2bc4e6ef61cf02c9d7b6b126cb9754eec3f1a1999572ef0e1dda9804e10aa84d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2bc4e6ef61cf02c9d7b6b126cb9754eec3f1a1999572ef0e1dda9804e10aa84d?s=96&d=mm&r=g","caption":"Jean-Michel"},"description":"Consultant en excellence op\u00e9rationnelle","sameAs":["https:\/\/www.dded.fr"],"url":"https:\/\/sp-net.fr\/blog-excellence-operationnelle"}]}},"_links":{"self":[{"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/posts\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":4,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/posts\/179\/revisions"}],"predecessor-version":[{"id":191,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/posts\/179\/revisions\/191"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/media\/182"}],"wp:attachment":[{"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/media?parent=179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/categories?post=179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sp-net.fr\/blog-excellence-operationnelle\/wp-json\/wp\/v2\/tags?post=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}